General Information Center for foreign residents  (03)5796-7111
5-5-30 Konan, Minato-ku Tokyo
Open : 9:30 - 12:00, 13:00-16:00 (Mon. - Fri.) Close: Sat. Sun. & Holidays
Map


Toll-Free Nationwide Telephone Counseling Line for Foreign Nationals

1 Telephone hours
September 29 to December 28, 2008 (daily, including Saturdays, Sundays and holidays)
9:00 am to 5:00 pm

2 Phone number
0120-567-115 (Toll-free)

3 Issues covered by the phone counseling
The telephone line provides counseling on issues including the following:
› Immigration procedures
› Status of residence examination procedures
› Question about voluntary appearance at the Bureau, such as for the departure order system
› Other questions about immigration control procedures

4 Notes
› The phone number will be available to connect you to an experienced counselor from around
Japan.
› Counseling in languages other than Japanese is available (depending on the availability of
counselors who can speak other languages)
› The Bureau will keep the content of your counseling strictly confidential.
› The Regional Immigration Bureausf Immigration Information Centers will continue to
provide counseling (except Saturdays, Sundays and holidays).

*For further information, visit the websites of the Ministry of Justice (http://www.moj.go.jp/) and
the Immigration Bureau of Japan (http://www.immi-moj.go.jp/


Back